Archive for July 15, 2013
If you are trying to boost the online sales from your website, you probably understand that you will need to have some strong SEO in effect, as well as a robust Internet marketing plan in place.
To increase online sales, you need to make sure that potential customers can find your site. You may not realize how important that is until you take a look at a couple of facts. A huge number of Internet users, a full 93 percent, indicate that their experiences begin with a visit to a search engine. If you are not at the top of the rankings of those searches, how will people find you? Search engine optimizations will increase that organic ranking of your website, because SEO improves the overall quality and content visibility.
Harris Interactive Research indicates that 97 percent of people use the phone for contacting customer service representatives, and one of the industries experiencing the most consistent growth over the past several years has been the help desk industry.
Help desks are intended to be a single point of contact for customers who need help solving issues encountered with their product or service. Many businesses are looking for ways to cut costs while still maintaining a high quality level for their help desk. What are several solutions available for creating a good customer call in service, while saving money?
1. Web based help desk
Web help desks do not completely replace help desks, but rather, they complement them. They not only increase the efficiency of help desk employees, but they also increase acc